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Delivery & Returns

Packaging Supplies Direct offer free standard delivery for all orders over £100.

When will my order be despatched?

Our cut-off time is 12pm on Mondays to Fridays. If an order is placed after 12pm it will be dispatched the following working day.

When will I get my delivery?

Standard delivery is  3-5 working days (Shipping cost is calculated depending on weight).

You can upgrade to Next Working Day delivery  depending on the weight of the item at an extra charge, give us a call to find out more.

I’m not happy with my product, what do I do?

If you are unhappy with a stocked item you have ordered, you may return it for a full refund, credit or exchange within 14 days of purchase.

We take great care to ensure our products reach our customers in good condition.

However, in the event that you receive a damaged or defective product, or need a returns authorisation issued, please call our customer service team on 07931178089.

 

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